We are committed to ensuring the best standards of practice in all our activities. Visitors to our web site can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the Data Protection Act 1998.

Information Collected

Our website www.cransworthsprings.co.uk is hosted by Wix.com.

Cookies and our Wix Site:

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Cookies are implemented in every site built on the Wix platform. The table below details which cookies Wix implements on Wix sites:




Cookies may also be used by third parties linked from this website e.g. Facebook, Bookalet and Twitter.


Our property availability calendar, rates, booking enquiries and bookings are all managed for us through by the 3rd party provider Bookalet (data processor). All personal information provided to us via Bookalet is held within the secure Bookalet system. When submitting a booking enquiry form to us via Bookalet you will be given the option of ticking a box to opt-in to receiving our marketing emails.

We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period, or details of properties and dates selected to check availability and make online bookings, but it is purely statistical and cannot be used to identify an individual user.Visitors cannot be contacted unless such information is given. Visitors may also be invited to give additional information, but a decision not to do so does not affect any subsequent negotiations or discussions.

Use of Information

The information collected will be used to contact you with further details of our current activities, or to send details of future initiatives or events. It may also be used for research purposes. You can inform us at any time if you no longer require such information to be sent.

If you provide your email address to us and you opt-in to receiving marketing emails, you agree that we may send information to you by email in relation to our Services and in relation to any new services, initiatives or events. You will have the opportunity to unsubscribe from any such emails at any time.

We will share your details with our 3rd party booking system Bookalet for the purpose of them delivering their service to us and administering any bookings you may make with us. We will NEVER share or sell your details to any third party. You consent to us providing your details to Bookalet in this way.

Data Security

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by us have access to this data.

Your connection to https://www.cransworthsprings.co.uk is encrypted with modern cryptography.

Integrity of Data

We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.


Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.



Any queries relating to our collection or use of personal information should be:

Emailed to: contact@cransworthsprings.co.uk or posted to:

Cransworth Springs, St Wenn, Cornwall, PL30 5PL